Welcome to Direect Discount Packages, your one-stop solution for custom box packaging and printing. We are committed to providing our customers with the highest quality products and services. By using our website, you agree to be bound by the following terms and conditions.
1. Orders
All order requests must be placed online through our website. We do not accept orders over the phone or by email.
Once you have placed a quote request, one of our staff member will contact you and discuss about the costing and pricing.
2. Artwork
You are responsible for providing us with high-quality artwork for your boxes. Your artwork must be in a vector format, such as .ai, .eps, or .pdf.
We have a team of experienced designers who can help you create or modify your artwork for a fee.
3. Printing
We use the latest printing technology to produce high-quality boxes. We offer a variety of printing options,
including offset printing, digital printing, and flexographic printing.
We will print your boxes according to the specifications you provide. Please note that colors may
vary slightly from what you see on your computer screen.
4. Custom Box Packaging
From the ground up, we can craft custom designs that reflect your brand's unique identity,
whether it's a playful pattern or a sleek, minimalist aesthetic. Our dedicated design team
collaborates with you to bring your vision to life, ensuring your boxes capture attention
and resonate with your audience. But we don't stop there. With cutting-edge printing technology,
we translate your design onto our high-quality materials, delivering vibrant colors and sharp
details that leave a lasting impression. So, let us bring your packaging dreams to life -
tell us your story, and we'll build the perfect box to share it with the world.
5. Delivery
We offer a variety of shipping options, including standard shipping, expedited shipping, and freight shipping.
We will ship your boxes within the timeframe specified on your order confirmation email. Please note that shipping times may vary depending on your shipping method and location.
6. Returns and Refunds
If a customer puts an order and before the order is half completed or prepared, we can refund the amount.
After the half preparation of the boxes the refund will be partial as per the current stage at that time.
If you receive boxes that are damaged or defective, please contact us immediately. We will work with you to resolve the issue.